At Emergency AC Repair in Phoenix AZ, we are committed to providing exceptional service. If you're not satisfied, we want to hear from you and make it right.

How to File a Complaint

1. Contact Us Directly: Call us at (602) 755-2625 or email help@EmergencyACRepairPhoenix.com
2. Provide Details: Include your name, contact information, date of service, and description of the issue
3. We Investigate: We'll review your complaint within 24-48 hours
4. Resolution: We'll work with you to resolve the issue to your satisfaction

Our Commitment

• All complaints will be acknowledged within 24 hours
• We aim to resolve all complaints within 5 business days
• You'll receive regular updates on the status of your complaint
• All complaints are treated confidentially and professionally

Escalation

If you're not satisfied with our initial response, you may request to speak with a manager or owner. We're committed to ensuring your concerns are heard and addressed.